Terms of Service

Last updated: April 2026

These Terms of Service ("Terms") govern your use of Anima, a persistent AI memory platform operated by Revolv Intelligence (ABN 85 530 656 365) ("we", "us", "our"). By creating an account or using the service, you agree to these Terms in full. If you do not agree, do not use the service.

1. Beta Service

Anima is currently in beta. The service is provided on an early-access basis and may contain bugs, undergo significant changes, or experience downtime without notice. Features may be added, modified, or removed at any time. We make no guarantees about uptime, performance, or feature availability during the beta period.

2. Account Responsibilities

You are responsible for maintaining the security of your account credentials, including passwords, API tokens, and OAuth secrets. You are responsible for all activity that occurs under your account. You must notify us immediately of any unauthorised access. You must be at least 18 years old to use the service.

3. Acceptable Use

You agree not to use Anima to:

  • Store passwords, API keys, or credentials for third-party services
  • Store personal health information, financial account numbers, or government-issued identification numbers
  • Violate any applicable law or regulation
  • Transmit malware, spam, or any harmful content
  • Attempt to access other users' data or accounts
  • Reverse-engineer, decompile, or attempt to extract the source code of the service
  • Use the service to build a competing product
  • Exceed reasonable usage limits or abuse the API in a way that degrades the service for others

We reserve the right to suspend or terminate accounts that violate these terms without notice.

4. Your Data

You retain full ownership of all data you store in Anima, including projects, decisions, session logs, state entries, and any other content. We claim no intellectual property rights over your data.

Our data promise:

  • We never sell your data to anyone
  • We never read your account content unless you ask us to for support
  • We never use your data to train AI models
  • We never share your data with third parties for their benefit
  • Your data is completely isolated from every other account

We access your data only as necessary to operate the service, provide support you request, or comply with legal obligations.

You are responsible for ensuring you have the right to store any data you upload. If you store data belonging to third parties (e.g., team members, clients), you are responsible for obtaining any required consent.

5. Third-Party Services

Anima integrates with third-party services to operate. By using Anima, you acknowledge that your data may be processed by:

  • Anthropic — AI session summaries may be processed for automated insight extraction (opt-in, paid plans only)
  • Stripe — payment processing for paid subscriptions
  • Resend — transactional email delivery (verification, password reset, support)
  • Railway — cloud infrastructure hosting

Each third-party service is governed by their own terms and privacy policies. We select providers with appropriate security practices but are not responsible for their actions.

6. Billing and Subscriptions

Paid plans are billed monthly or annually via Stripe. Prices are in US Dollars (USD). Free trial periods, where offered, begin at the time of subscription and convert to paid automatically unless cancelled before the trial ends.

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. We do not provide prorated refunds for partial billing periods. Refund requests outside this policy are handled at our sole discretion.

We reserve the right to change pricing with 30 days' notice. Price changes do not apply to the current billing period.

7. Service Availability

We aim to provide reliable service but do not guarantee uninterrupted access. The service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. During the beta period, scheduled and unscheduled downtime may occur more frequently than in a production release.

We are not liable for any loss or damage resulting from service interruptions or data loss. You are responsible for maintaining your own backups of critical data.

8. Limitation of Liability

To the maximum extent permitted by law, the service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

In no event shall Revolv, its officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising from your use of or inability to use the service.

Our total aggregate liability for any claims arising from these Terms or your use of the service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless Revolv and its affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the service, your violation of these Terms, or your violation of any rights of a third party.

10. Account Termination

We may suspend or terminate your account at any time, with or without cause, with or without notice. Reasons for termination include but are not limited to violation of these Terms, abusive behaviour, non-payment, or extended inactivity.

Upon termination, your right to use the service ceases immediately. We may delete your data after a reasonable retention period (typically 30 days) unless legally required to retain it.

You may delete your account at any time from your account settings. Account deletion is permanent and cannot be undone.

11. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or in-app notification at least 14 days before they take effect. Continued use of the service after changes take effect constitutes acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of the State of Victoria, Australia. Any disputes arising from these Terms or your use of the service shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia.

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred by the Australian Consumer Law or any other applicable law that cannot be excluded, restricted, or modified by agreement.

13. Contact

Questions about these terms? Contact us at support@revolv.com.au.